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Thank you for your interest in working with us at This is Knit.

We are currently seeking applications for this role:

TIK Team Member - Sales Assistant & Administrative Support

Are you passionate about yarn and crafting, with a talent for customer service and organisational skills? Join our friendly team at This is Knit, a family-run yarn shop in Dublin. We’ve been inspiring knitters worldwide for 18 years and are proud to be a Top 100 Store Finalist in the 2023 Retail Excellence Awards and to have been named one of the Top 100 Shops by "The Gloss x The Shopkeepers."

We’re looking for a dynamic individual to help us continue providing top-notch service and support both in-store and online.

Key Responsibilities:

  • Customer Service: Assist customers on the shop floor, offering guidance, answering questions, and ensuring a delightful shopping experience.
  • Order Fulfillment: Pick and pack online orders meticulously, ensuring accuracy and care in every package.
  • Social Media Content Creation: Assist in crafting engaging content for our social media channels, including photography and videos that share the joy of yarn and knitting.
  • Online Customer Support: Provide prompt and helpful responses to online customer enquiries, resolving issues and maintaining a positive customer relationship.
  • Team Coordination: Collaborate seamlessly with both in-store team members and remote colleagues to ensure smooth operations and communication.
  • Visual Merchandising: Design and set up attractive shop floor displays to inspire our customers.
  • Product Photography: Take high-quality photos of our products for use on our website and social media platforms.
  • Maintenance of Shop Floor: Handle various cleaning duties, including dusting, hoovering and keeping the shop floor in a tidy and attractive condition for all our customers.
  • Stock Management: Process incoming stock deliveries, ensuring all items are accounted for and properly organised in the inventory system.

What We’re Looking For:

  • A Passion for Yarn and Crafting: A genuine love for knitting, crocheting, or other yarn-related crafts.
  • Excellent Communication Skills: Friendly, clear, and supportive in both in-person and online interactions.
  • Creativity: A strong design sense for creating content and displays that engage and inspire.
  • Team Player: Enjoys working collaboratively and maintaining strong communication with fellow team members.
  • Organisational Skills: Detail-oriented and efficient in managing tasks and responsibilities.
  • Technical Skills: Basic mobile photography skills and familiarity with social media platforms are essential.

Why Join Us?

  • Inclusive Environment: We celebrate creativity and inclusivity and foster a welcoming space for everyone.
  • Friendly Atmosphere: As a family-run business, we offer a warm and approachable work environment.
  • Recognized Excellence: Be part of a team that’s proud to be a Top 100 Store Finalist in the 2023 Retail Excellence Awards and named one of the Top 100 Shops by "The Gloss x The Shopkeepers."
  • Growth Opportunities: Opportunity to develop both your crafting skills and professional abilities in a supportive setting.

If you’re excited about combining your love for yarn with a varied and engaging role, we’d love to hear from you. Apply today and join a team that’s dedicated to making the world a more creative place.

 

Applicants must be available to work on Saturdays.


***Closing date for applications: 14th June 2024***

This is Knit is an equal opportunities employer. We welcome and encourage applications from all backgrounds, cultures and perspectives and we do not discriminate in our hiring practices.

Applications are currently being accepted through this job page on Indeed.