Thank you for your interest in working with us at This is Knit.

We are currently seeking applications for this role:

Operations and Business Development Assistant

About the Role:

We’re on the lookout for a highly organised, proactive individual who’s comfortable with a wide range of responsibilities. You’ll split your time between operational duties and business development tasks. One moment you could be packing customer orders, and the next you might be setting up a sales meeting with a potential new stockist. If you're flexible, resourceful, and excited about contributing to the success of two creative brands, we want to hear from you!

Key Responsibilities:

Warehouse and Stock Management:

- Pick, pack, and dispatch customer orders with care and attention to detail.

- Manage incoming stock, including transfers between our warehouse and shop locations.

- Ensure stock levels are accurately tracked across our systems.

Customer Service:

- Handle online customer queries via email, phone, and social media.

- Provide friendly, solution-focused support for our customers.

Administrative Support (Townhouse Yarns):

- Assist in the day-to-day running of Townhouse Yarns, including processing orders and handling stock-related admin tasks.

- Maintain organised records of inventory and production schedules.

Business Development:

- Research and contact potential new stockists for Townhouse Yarns.

- Set up Zoom and in-person sales meetings for the management team.

- Assist in maintaining relationships with current stockists by providing timely responses and support.

Who You Are:

- You’re a great communicator, both in writing and in person, and can confidently handle customer interactions.

- You’re organised, efficient, and thrive in a role where no two days are the same.

- You’re comfortable using technology and various systems to manage orders, inventory, and communications.

- You have a knack for business development or a strong interest in sales and marketing.

- Previous experience in a similar role is a plus, but most importantly, you’re enthusiastic, a quick learner, and happy to take on a range of tasks.

- Flexible hours for the right candidate.

Why Join Us?:

- Be part of a small, passionate team that values creativity and collaboration.

- Enjoy a varied role where your contributions directly impact the growth of two dynamic brands.

- Opportunities to learn and develop within the company as we expand.

- Team Member discounts on This is Knit and Townhouse Yarns products.

Job Type: Full-time

Pay: €12.70-€13.50 per hour

Expected hours: 35 per week

Benefits:

• Employee discount
• On-site parking

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (required)

Work Location: In person

Application deadline: 13/10/2024
Reference ID: TIKTHY1024
Expected start date: 04/11/2024

***Closing date for applications: 13th October 2024***

This is Knit is an equal opportunities employer. We welcome and encourage applications from all backgrounds, cultures and perspectives and we do not discriminate in our hiring practices.

Applications are currently being accepted through this job page on Indeed.